Privacy Policy
Introduction
102182910 Saskatchewan Ltd. doing business as EasyGO Self Storage and its affiliates (collectively, the “Company” or “it”) respect your privacy and are committed to protecting it by complying with this policy.
This policy describes:
- How the Company collects, uses, discloses, and protects the personal information of its customers and website users (“you“).
- Describes the types of information the Company may collect from you or that you may provide when you visit the website https://www.easygoselfstorage.com (the “Website“).
- The Company’s practices for collecting, using, maintaining, protecting, and disclosing that information.
The Company will only use your personal information in accordance with this policy unless otherwise required by applicable law. The Company takes steps to ensure that the personal information that it collects about you is adequate, relevant, not excessive, and used for limited purposes.
Privacy laws in Canada generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.
This policy applies to information the Company collects, uses, or discloses about you:
- On the Website.
- In email, text, and other electronic messages between you and the Website.
- Through mobile and desktop applications you download from the Website, which provide dedicated non-browser-based interaction between you and the Website.
- When you interact with the Company’s advertising and applications on third-party websites and services if those applications or advertising include links to this policy.
The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and the Company does not accept any responsibility or liability for these policies. The Company does not control these third-party websites, and the Company encourages you to read the privacy policy of every website you visit.
This policy DOES NOT apply to information that:
- The Company collects offline or through any other means, including on any other company or third-party website (including the Company’s affiliates and subsidiaries).
- You provide to or is collected by any third party (including the Company’s affiliates and subsidiaries), through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand the Company’s policies and practices for collecting, processing, and storing your information. If you do not agree with the Company’s policies and practices, your choice is not to use the Website. By accessing or using the Website, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time (see Changes to the Company’s Privacy Policy). Your continued use of the Website after the Company makes changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.
Information the Company May Collect About You
The Company may collect and use several types of information from and about you, including, but not limited to:
- Personal information, that the Company can reasonably use to directly or indirectly identify you, such as, but not limited to, your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address used to connect your computer to the Internet, user name or other similar identifier, and any other identifier the Company may use to contact you (“personal information“).
The Company provides an opportunity for any user to unsubscribe from its communications or opt-out of contact for marketing purposes on an ongoing basis by using the unsubscribe mechanism at the bottom of its e-mails.
- Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as, but not limited to, demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but the Company may derive non-personal statistical or aggregated data from personal information. For example, the Company may aggregate personal information to calculate the percentage of users accessing a specific Website feature.
- Technical information, including, but not limited to, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access the Website, and usage details.
- Non-personal details about your Website interactions, including, but not limited to, the full Uniform Resource Locators (URLs), clickstream to, through and from the Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call the Company’s customer service number.
How the Company May Collect Information About You
The Company may use different methods to collect your information, including, but not limited to, through:
- Direct interactions with you when you provide it to the Company, for example, by filling in forms or corresponding with the Company by phone, email, or otherwise.
- User contributions. You may also provide information for the Company to publish or display on public Website areas or transmit to other Website users or third parties.
- Third parties or publicly available sources, for example, the Company’s business partners.
Information You Provide to the Company
The information the Company collects directly from you on or through the Website may include, but is not limited to:
- Information that you provide by filling in forms on the Website. This includes, but is not limited to, information provided at the time of registering to use the Website, subscribing to the Company’s service, posting material, and or requesting further services. The Company may also ask you for information when you enter a contest or promotion sponsored by the Company, and when you report a problem with the Website.
- Records and copies of your correspondence (including email addresses), if you contact the Company.
- Your responses to surveys that the Company might ask you to complete for research purposes.
- Details of transactions you carry out through the Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the Website.
- Your search queries on the Website.
Information the Company May Collect Through Cookies and Other Automatic Data Collection Technologies
As you navigate through and interact with the Website, the Company may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including, but not limited to:
- Details of your visits to the Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information the Company collects automatically is statistical information and may include personal information, and the Company may maintain it or associate it with personal information the Company collects in other ways, or receives from third parties. It helps the Company to improve the Website and to deliver a better and more personalized service, including by enabling the Company to:
- Estimate its audience size and usage patterns.
- Store information about your preferences, allowing the Company to customize the Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to the Website.
The technologies the Company uses for this automatic data collection may include, but is not limited to, the following:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, the Company’s system will issue cookies when you direct your browser to the Website.
- Flash Cookies. Certain features of the Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the Website. Flash cookies are not managed by the same browser settings that are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How the Company Uses and Discloses Your Information.
- Web Beacons. Pages of the Website and the Company’s e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third Party Use of Cookies and Other Tracking Technologies
Some content or applications on the Website, including advertisements, may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with other tracking technologies to collect information about you when you use the Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.
You can access these websites to learn more about online behavioural advertising and how to stop websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns. The Company does not control these third parties’ tracking technologies.
The Company does not control these third parties’ tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For more information about how you can opt out of receiving targeted advertising from many providers, see Choices About How the Company Uses and Discloses Your Information.
How the Company May Use Your Information
The Company may use information that it collects about you or that you provide to the Company, including any personal information:
- To present the Website and its contents to you.
- To provide you with information, products, or services that you request from the Company.
- To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
- To provide you with notices about your account, if relevant, including expiration and renewal notices.
- To carry out the Company’s obligations and enforce the Company’s rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
- To notify you about changes to the Website or any products or services the Company offers or provides through it.
- To improve the Website, products or services, marketing, or customer relationships and experiences.
- To allow you to participate in interactive features, social media, or similar features on the Website.
- To measure or understand the effectiveness of the advertising the Company serves to you and others, and to deliver relevant advertising to you.
- In any other way the Company may describe when you provide the information.
- For any other purpose with your consent.
The Company may also use your information to contact you about its own and third-parties’ services that may be of interest to you, as permitted by law. If you do not want the Company to use your information in this way, please use the unsubscribe mechanism at the bottom of the Company’s e-mails. For more information, see Choices About How the Company Uses and Discloses Your Information.
The Company may use the information it has collected from you to enable it to display advertisements to its advertisers’ target audiences. Even though the Company does not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
The Company may disclose aggregated information about its users, and information that does not identify any individual, without restriction.
The Company may disclose personal information that it collects or you provide as described in this privacy policy:
- To its subsidiaries and affiliates.
- In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about its customers and users is among the assets transferred.
- To advertisers and advertising networks that require the information to select and serve relevant advertisements to you and others. The Company does not disclose data about identifiable individuals to its advertisers, but it may provide them with aggregate information about its users (for example, the Company may inform them that 400 women between 30 and 45 have clicked on their advertisement on a specific day). The Company may also use such aggregate information to help advertisers target a specific audience (for example, men in a specific location). The Company may make use of the personal information it has collected from you to enable it to display its advertisers’ advertisement to that target audience.
- To third parties to market their products or services to you if you have not opted out of these disclosures. For more information, see Choices About How the Company Uses and Discloses Your Information.
- To contractors, service providers, and other third parties the Company uses to support its business (such as analytics and search engine providers that assist the Company with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which the Company discloses it to them, and to process the personal information with the same standards set out in this policy.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by the Company when you provide the information.
- With your consent.
The Company may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
- To enforce or apply its terms of use, which can be found at https://easygoselfstorage.com/terms-and-conditions/, and other agreements, including for billing and collection purposes.
- If the Company believes disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, its customers, or others.
Transferring Your Personal Information
The Company may transfer personal information that it collects or that you provide as described in this policy to contractors, service providers, and other third parties the Company uses to support its business (such as analytics and search engine providers that assist the Company with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which the Company discloses it to them, and to process the personal information with the same standards set out in this policy.
The Company may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever the Company engages a service provider, the Company tries to ensure that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.
By submitting your personal information or engaging with the Website, you consent to this transfer, storage, or processing.
Choices About How the Company Uses and Discloses Your Information
The Company strives to provide you with choices regarding the personal information you provide to the Company. The Company has created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may not be accessible or may not function properly.
- Third-Party Advertising. If you do not want the Company to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending the Company an email stating your request to info@easygoselfstorage.com.
- Promotional Offers from the Company. If you have opted in to receive certain emails from the Company but no longer wish to have your contact information used by the Company to promote its own or third parties’ products or services, you can opt-out by sending the Company an email stating your request to info@easygoselfstorage.com. If the Company has sent you a promotional email, you may unsubscribe by clicking the unsubscribe link the Company has included in the email. This opt-out does not apply to information provided to the Company as part of a service subscription purchase, product service experience, or other transactions.
The company does not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You may be able to opt out of several third party ad servers’ and networks’ cookies simultaneously. You may also be able to access these websites to learn more about online behavioural advertising and how to stop websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.
Data Security
The security of your personal information is very important to the Company. The Company uses physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The Company stores all information you provide to the Company behind firewalls on its secure servers. Any payment transactions will be encrypted.
The safety and security of your information also depends on you. Where the Company has given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. The Company asks you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although the Company does its best to protect your personal information, the Company cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk. The Company is not responsible for circumvention of any privacy settings or security measures contained on the Website.
Data Retention
Except as otherwise permitted or required by applicable law or regulation, the Company will only retain your personal information for as long as necessary to fulfill the purposes the Company collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances the Company may anonymize your personal information so that it can no longer be associated with you. The Company reserves the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
Children Under the Age of 13
The Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. The Company does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of the Website, or provide any information about yourself to the Company, including your name, address, telephone number, email address, or any screen name or user name you may use. If the Company learns it has collected or received personal information from a child under 13 without verification of parental consent, the Company will delete that information. If you believe the Company might have any information from or about a child under 13, please contact the Company at info@easygoselfstorage.com.
Accessing and Correcting Your Personal Information
It is important that the personal information the Company holds about you is accurate and current. Please keep the Company informed if your personal information changes. By law you have the right to request access to and to correct the personal information that the Company holds about you.
If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send the Company an email at info@easygoselfstorage.com to request access to, correct, or delete any personal information that you have provided to the Company. The Company may not accommodate a request to change information if the Company believes the change would violate any law or legal requirement or cause the information to be incorrect.
The Company may request specific information from you to help it confirm your identity and your right to access, and to provide you with the personal information that the Company holds about you or make your requested changes. Applicable law may allow or require the Company to refuse to provide you with access to some or all of the personal information that the Company holds about you, or the Company may have destroyed, erased, or made your personal information anonymous in accordance with its record retention obligations and practices. If the Company cannot provide you with access to your personal information, the Company will inform you of the reasons why, subject to any legal or regulatory restrictions.
The Company will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. Examples of such exceptions include:
- Information protected by solicitor-client privilege.
- Information that is part of a formal dispute resolution process.
- Information that is about another individual that would reveal their personal information or confidential commercial information.
- Information that is prohibitively expensive to provide.
If you are concerned about the Company’s response or would like to correct the information provided, you may contact the Company at info@easygoselfstorage.com.
Withdrawing Your Consent
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact the Company at info@easygoselfstorage.com. Please note that if you withdraw your consent the Company may not be able to provide you with a particular product or service. The Company will explain the impact to you at the time to help you with your decision.
Changes to the Company’s Privacy Policy
It is the Company’s policy to post any changes the Company makes to its privacy policy on this page. If the Company makes material changes to how the Company treats its users’ personal information, the Company will notify you through a notice on the Website home page.
The Company may include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring the Company has an up-to-date, active, and deliverable email address for you, and for periodically visiting the Website and this privacy policy to check for any changes.
Contact Information
The Company welcomes your questions, comments, and requests regarding this privacy policy and the Company’s privacy practices. Please contact the Company at:
Address
561 Boychuk Way, RM of Sherwood No. 159, SK S4K 0A8